Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Magicjack .com Complaint - very poor customer service - Internet phone device
Magicjack .com Complaint

Magicjack .com Complaint

ADVERTISEMENT

very poor customer service - Internet phone device


i signed up for the magic jack and after repeated attempts they took my order for one year only, whereas i wanted it for 5 years. the difference being one year is 40$ and 5 year was 60$ or 69$ but they took the more profitable rate.
not a big deal, but i had consistent problems with the service:
QUITE OFTEN i get complaints that they cannot hear me, and many times i cannot receive calls.
they refuse to give the customer service no. and force u to go thru chat format which takes a lot of time.
cust. service is NOT fully informed what is going on, perhaps these are min. wage high schools kids working in a garage or something.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Magicjack .com
SUBMIT a ticket
for Magicjack .com
WATCH videos
for Magicjack .com
More Magicjack .com Reviews and Complaints MORE reviews and complaints
for Magicjack .com

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Magicjack .com reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team