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Magicjack .com Complaint - tech support again - tech support
Magicjack .com Complaint

Magicjack .com Complaint

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tech support again - tech support


I received a reply to my complaint i posted here.

Dear L and L,

This is Richard writing you from magicJack Support. We noticed your complaint on a tech forum and we would like to extend our apologies. I can assure you we have not taken any action to block e-mails from you and we will take a look to see why you received that message when you tried to e-mail us.
If I understand it correctly, you still experience problems dialing the Canadian number you provided to us. Also, you are experiencing another issue. Could you please let me know in detail what that other issue is and I will do my best to assist you and we will once again take a look at the problem you are facing dialing the Canadian phone number.
Sincerely,
Richard
magicJack Tech Support Manager

I replied to Richard:

I am currently dealing with a fall my mother took having to have hip surgery, it may be a few days before i can get back to you in regards to this, currently the unit is disconnected and what software i could locate removed. Thank you for your reply. L

Anyone care to venture a guess as to what i received next?
My email was once again blocked!

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed: Rikard.Bone@magicjack.com SMTP error from remote mail server after RCPT TO:: host mail.ymaxcorp.com [67.90.152.93]: 550 5.7.1 Recipient not authorized, your IP has been found on a block list

------ This is a copy of the message, including all the headers. ------

Return-path:

Received: from [xx.xx.xxx.xxx] (helo=valued652a2229)
by elasmtp-scoter.atl.sa.earthlink.net with esmtpa (Exim 4.67)
(envelope-from )
id 1NKgBO-0006s2-0d
for Rikard.Bone@magicjack.com; Tue, 15 Dec 2009 17:47:54 -0500
Message-ID:

From: "L&L"

To: "Rikard Bone"

References:

Subject: Re: magicJack Support
Date: Tue, 15 Dec 2009 17:47:50 -0500
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0007_01CA7DAE.B89C4130"
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2900.5843
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5579

This is a multi-part message in MIME format.


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Comments


night55 says: (8 years ago)
 0
since an upgrade with the magicjack i have had work for sometime untill recently i cannot send a voice carrier after dialing , i have to use the remover tool to eject the magicjack from my computer plug back in and hope it works? have to do this several times back and forth from my email notice i got from magicjack using the remover tool to eject the device? othere wise magicjack does not work? real pain in the neck,always worked well until recentley any suggestions anybody? it would be very much appreciated,thinking seriously of going back to a landline i can depend on thru verizon?




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