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Magicjack .com Complaint - "HIGHER DEPT." excuse scam - Internet phone device
Magicjack .com Complaint

Magicjack .com Complaint

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"HIGHER DEPT." excuse scam - Internet phone device


I have tried to find out why my MJ (annual cost already paid by credit card)shows that it is expired. It will not allow me to charge on another credit card/use MJ at all. Contacting "customer service" means typing questions to someone who makes the customer wait for an answer (eventhough they are among the 10% elite), & then customer is told that someone in the HIGHER DEPARTMENT will e-mail an answer. Hasn't happened! Hours spent on this,no cust.serv, no satisfaction.


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Comments


etupta says: (7 years ago)
 0
I am having the same probem as this complaint. I keep getting YOUR SERVICE HAS EXPIRED . I still have one more year on my contract. Please fix this problem so I don't keep getting this message about my service being expired...I have one more year before it expires.




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