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Magicjack .com Complaint - THE ACADEMY AWARD WINNER FOR WORST SERVICE ON THE PLANET!
Magicjack .com Complaint

Magicjack .com Complaint

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THE ACADEMY AWARD WINNER FOR WORST SERVICE ON THE PLANET!


BEEN A FRUSTRATED CUSTOMER FOR 2 YEARS USING THE ORIGINAL MODEL. RECENTLY UPGRADED (??) TO THE 'PLUS' MODEL. SPENT ABOUT A TOTAL OF 12 HOURS OVER 10 DAYS TRYING TO GET HELP. FINALLY GOT SOMEONE WITH AN IQ THAT REGISTERED & SOLVED THE PROBLEM. God help you if you have a tech. or billing problem. My title says it all. I can't understand why they don't listen & solve it. Not to worry a competitor will solve their problem for them. Eliminate them!


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Comments


JACKEL says: (7 years ago)
 0
I JUST RECENTLY SENT BACK MY UNIT.I WAS ALL HOOKED UP ON MY P/C AND WORKED OK, UNTIL I WAS TALKING TO MY SON AND WORKING ON MY P/C AND HE COULDN'T HEAR ME WHEN I WAS ON P/C.THEN I FOUND OUT WITHOUT MY P/C ON, I HAD NO PHONE SERVICE.THEN I TRIED TO HOOK UP WITHOUT P/C AND HAD THE WRONG CONNECTORS FOR MODEM.TRIED TO BUY RIGHT HOOK UP AT RADIO SHACK NO HELP!GOT GOOD SERVICE FROM CHAT,NICE PEOPLE.I WAS GOING TO GIVE THEM A FAIR RATING UNTIL THEY CHARGED ME $30.00 TO PORT MY NUMBER BACK TO TIME WARNER.THE IDEA IS GOOD AND SIMPLE BUT THE PROBLEM IS THEY ARE NOT HONEST.I WOULD ADVISE NOT GETTING INVOLVED!




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