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Magicjack .com Complaint - Magic Jack scams you with renewal dates - voip phone service
Magicjack .com Complaint

Magicjack .com Complaint

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Magic Jack scams you with renewal dates - voip phone service


I had to renew my magic jack today as service expired on April, I paid another full year of service to get my service back. It is already June and when I checked my account they put the expiry date on April 2013 and not a year after I paid a full year of service. When I contact customer service, they keep dropping my live chat and finally third rep i talk to tells me that service renews on the date of activation and not when you reactivate. I told them they are cheating customers of their money since I never applied for auto renewal to begin with. I would have gladly paid an extra year if they never discounted my service to from the date they said it expired to the date I paid. Long story short, they are scammers!!! DO not buy magic jack. They are jack asses!


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Comments


marivie says: (5 years ago)
 0
I'm Marivie Mendez-Salyers from Kingsport,Tennessee,,I have a problem
with my magicjack,,I have already renewed and paid my yearly
subscription with my magicjack but still I cannot contact with my
family in the Philippines..I need to contact my Family in Philippines
because I have a very important appointment with them..so please help
me fix my problem with this majicjack...




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