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Magicjack .com Complaint - False online advertising on live chat support.
Magicjack .com Complaint

Magicjack .com Complaint

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False online advertising on live chat support.


False online advertising. On their website the company has advertised live chat with a person from 8am-midnight EST but I could not get a live person chat to address my "Line in Use" problem with the Magicjack Plus unit I bought from their website about 7 months ago. After filling in all the required information to initiate a live chat, the chat box was stuck with messages encouraged you to abandon the chat session to get a 48 hour reward and get a free replacement power adapter which I do not need. I just could not get help for their product at all. Because of no help issue for their product, I would not recommend you to buy and use Magicjack. It's just like taking your money for a bad product and runaway without a support.


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Comments


rebecca30 says: (4 years ago)
 0
All that I have read about complaint about magicjack are all true. I purchased a five years plan with magicjack and after 1 year they disconnected my service. When I call them and complain about the issue, magicjack told me I have to purchase a new magicjack phone so that they can reconnected my service. I purchased a new phone again and the reconnected my service but after one week of used of their, my service cannot work again. This company is not good company for anyone to use. I think customer should get together and report them to the State to end their business.




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